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Parts Hub Manager

Job Introduction

Motus Truck & Van have an exciting opportunity for a dedicated Parts Hub Manager.

The Parts Hub Manager will be responsible for leading, managing and motivating the team to achieve the agreed business plan and provide excellent customer service. 

The role also carries the responsibility for strategic planning, processes and all aspects of running a successful Trade Hub Centre. 

You are required to work within our parts hub department, and they are based in Witham (Essex) and Welham Green (Hertfordshire).

Do you have. . .
  • Ability to lead and motivate teams?
  • Trade Parts Management experience?
  • Experience with volume work?
  • Be sales focussed and results orientated?
  • Full Clean UK driving licence?
If your answers are YES… then you may be the person, we have been looking for!

What will you be doing?
  • Ensure Centre targets set are achieved
  • Translate overall sales targets into departmental targets and, with first line management, Set challenging but achievable goals
  • Ensure the team is motivated, recognised and incentivised
  • Create Personal Development Plans, monitor progress and provide developmental or corrective support where required
  • Create a Development Plan for your centre and put a succession plan in place
  • Create and maintain a customer centric culture in the business
  • Maintain a high level of customer satisfaction via the team
  • Create and lead the sales strategy to increase sales revenues
  • With the team devise and implement sales plans
  • Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
  • Analyse internal and external market data to develop an understanding of the potential sales opportunities, systems and processes
  • Work to achieve agreed business plan and budget – controlling costs within agreed 
  • Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty & exchange units)
  • Maintain an effective relationship with all stakeholders
  • Ensure the overall security of the stock and premises
  • HUB warehouse and stock management 
Hours & Salary:
Working days & hours: 08:30am until 17:30pm with a 30-minute lunch break 
Salary: Excellent competitive salary
Bonus: Quarterly company bonus 
Company Vehicle: You will be provided with a company vehicle, as you are required to travel to Witham ad Welham Green sites

Who are we looking for?
The successful candidate will have:
  • Have a proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
  • Have a passion for providing a great customer service experience and the automotive industry
  • Possess the ability to communicate effectively and build strong relationships with key stakeholders
  • Be experienced at devising strategies and implementing plans
  • The ability to provide an exceptional customer service experience
  • Ability to plan strategies and activities to grow and develop a business
  • Be sales focussed and results orientated
  • Have a high degree of IT literacy, Kerridge preferable
  • Trade Parts Management experience
Our Company Benefits:
When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:
  • Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
  • Auto-enrolment Pension Scheme with employer contribution
  • Medical insurance discounted scheme
  • Career development 
  • Referral bonus if you introduce your friends
  • Discounted days out with family and friends
  • Retail discounts saving £££'s on shopping and dining out
  • Salary Finance
  • Family & Friends Discounted Car Scheme
  • On-site Mental Health First Aiders
  • Discounted Healthcare Scheme
  • X2 basic salary Life Assurance
  • Internal engagement initiatives 
  • Uniform provided 
Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more.

Here at Motus Truck & Van we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future.

Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Truck & Van we encourage All to apply and are on the lookout for candidates who act with integrity. 

Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for. 

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Motus Truck & Van is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely based on skills and experience.
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